Legal
Data Deletion
How users can request deletion, what may be retained, and how account-level removal differs from consent-sharing controls.
Last updated: May 2, 2026
Summary
- Data deletion requests are supported through verified account contact workflows.
- Some records may be retained for lawful payment, security, and audit obligations.
- Revoking sharing access is different from deleting the account.
- Deletion can impact saved Visa Pathways and related service access.
1. How to request deletion
Users may request deletion through support and should include account identity details for routing.
Support contact: wecare@myvisaflow.ai
2. What data may be deleted
Account profile data, pathway records, checklist states, report access surfaces, and user-uploaded content may be reviewed for deletion according to policy and technical constraints.
3. What data may be retained
Certain records may be retained for legal, audit, anti-fraud, payment reconciliation, or platform security requirements.
4. Timeline expectations
Deletion timelines depend on verification completion, data scope, active obligations, and internal review queues.
5. Identity verification
Verification is required before irreversible deletion steps to protect users from unauthorized or malicious deletion requests.
6. Effect on saved Visa Pathways
Approved account deletion may remove access to saved Visa Pathways, checklist history, report views, and document tracker references.
7. Effect on agency sharing
Deletion and sharing revocation requests are handled separately. Sharing can be revoked where supported even without full account deletion.
8. Revoking sharing vs deleting account
Revoking sharing limits future access but may not erase records already reviewed or downloaded under valid consent at the time of access.
9. Contact
For deletion support and privacy routing:
Support contact: wecare@myvisaflow.ai